Why choose WeLoop.ai?

We believe that the success of internal applications is the result of a combination of user experience and support.


Years of experience


Users around the world


De données


Of the largest French companies

Our mission

Benefit from technological breakthroughs to perform in the areas of support and user experience. Our objective is to enable IT teams and business experts to deliver exceptional support and user experiences, while improving operational efficiency, reducing costs, without compromising user satisfaction.

Our history

It all starts with a reality on the ground. During his apprenticeship at PwC, Victor Arfi identified a problem as old as the business: the difficulty of communication between business teams and IT teams. His meeting with Paseuth Thammavong, then a developer at Vente-privée.com, gave birth to WeLoop.

The 2017 Vivatech show was a turning point, drawing the attention of the Californian accelerator The Refiners. This is where WeLoop was transformed, with the vision of turning our users into an active community.

Back in France, our team grew stronger, winning the trust of professionals and investors. Today, WeLoop is recognized by giants like Gartner, and is proudly used by a third of CAC 40 companies.

The management team

Victor Arfi

CEO and Co-Founder

Paseuth Thammavong

CTO and Co-Founder

Patrick Joubert

Serial Entrepreneur BTO Enterprise

Lila Benhammou

Entrepreneur, CEO @H4H

Natasha Engelric

Customer Success Manager

Philippe Romano

Entrepreneur, CEO @Kbrw

Recognized by the biggest companies in the world

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